[et_pb_section admin_label=”Section” transparent_background=”off” allow_player_pause=”off” inner_shadow=”off” parallax=”off” parallax_method=”on” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”off” custom_width_px=”1080px” custom_width_percent=”80%” make_equal=”off” use_custom_gutter=”off” fullwidth=”on” specialty=”off” disabled=”off”][et_pb_fullwidth_header admin_label=”Fullwidth Header” title=”POLICY” background_layout=”light” text_orientation=”center” header_fullscreen=”off” header_scroll_down=”off” parallax=”off” parallax_method=”off” content_orientation=”center” image_orientation=”center” custom_button_one=”off” button_one_letter_spacing=”0″ button_one_use_icon=”default” button_one_icon_placement=”right” button_one_on_hover=”on” button_one_letter_spacing_hover=”0″ custom_button_two=”off” button_two_letter_spacing=”0″ button_two_use_icon=”default” button_two_icon_placement=”right” button_two_on_hover=”on” button_two_letter_spacing_hover=”0″ disabled=”off” saved_tabs=”all”] [\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section admin_label=”Section” fullwidth=”off” specialty=”off”][et_pb_row admin_label=”Row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n
As a courtesy\u00a0 please give at least 24 hours notice if canceling or rescheduling your appointment. Appointments canceled or rescheduled less than 24 hours in advance are subject to a cancellation fee of 50% (fifty) of the total services scheduled.\u00a0 When scheduling an appointment after ONE no show or late cancellation we will require that you guarantee your reservation by providing us with a valid credit card. If you are uncomfortable leaving us a credit card we gladly welcome you on a walk in basis.<\/p>\n
Arriving\u00a0 late-\u00a0\u00a0<\/strong><\/p>\n Appointment\u00a0 times\u00a0 have\u00a0 been\u00a0 arranged\u00a0 specifically\u00a0 for\u00a0 you.\u00a0 Terra Nova wellness spa\u00a0\u00a0 will do its best\u00a0 to\u00a0 accommodate and honor your\u00a0 full scheduled\u00a0 time,\u00a0 but\u00a0 if you\u00a0 arrive\u00a0 late\u00a0 your\u00a0 session may\u00a0 be\u00a0 shortened\u00a0 in\u00a0 order\u00a0 to\u00a0 accommodate\u00a0 others\u00a0 whose\u00a0 appointments\u00a0 follow yours.\u00a0\u00a0\u00a0\u00a0 Regardless\u00a0 of\u00a0 the\u00a0 length\u00a0 of\u00a0 the\u00a0 treatment\u00a0 actually\u00a0 given,\u00a0 you\u00a0 will\u00a0 be\u00a0 responsible\u00a0 for\u00a0 the \u201cfull\u201d\u00a0 session\u00a0 booked.\u00a0\u00a0\u00a0\u00a0 Please\u00a0 plan\u00a0 accordingly.\u00a0\u00a0\u00a0 It\u00a0 is\u00a0 advisable\u00a0 to\u00a0 arrive\u00a0\u00a0 10 minutes\u00a0 in advance of your first appointment\u00a0 and at least\u00a0 5 minutes\u00a0 in advance\u00a0 of your Subsequent\u00a0\u00a0 scheduled\u00a0 appointment. This is your time and we want to ensure that you get the most out\u00a0 of it.<\/p>\n Reservations:<\/strong><\/p>\n In order to ensure that you obtain your desired appointments, we recommend scheduling your appointment as far in advance as possible to ensure availability. To accommodate your desired appointment a credit card is required at the time of booking to guarantee your reservation. Gift Certificates may also be used in lieu of a credit card to hold your appointment. We hold this information as part of our cancelation policies and only make necessary charges\u00a0 to your account on the date of your scheduled service. Details of our cancelation policy are provided below.<\/p>\n *Please notify us for\u00a0 any allergies or sensitivities to aromas or ingredients when you schedule your appointment.<\/p>\n Although we offer planned spa packages for your convenience, you are welcome to combine any of our spa and salon services for a custom package that meets your needs.<\/p>\n PRICING POLICY<\/strong><\/p>\n All prices quoted or appearing in print are starting at and subject to change without notice.<\/p>\n Personal Belongings:<\/strong><\/p>\n Please leave all jewelry and valuable items at home. Tetra nova wellness spa is not responsible for lost or misplaced items.<\/p>\n Spa Promotions: <\/strong><\/p>\n Spa specials cannot be used in combination with any other offer, promotions or third part gift certificates.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" [et_pb_section admin_label=”Section” transparent_background=”off” allow_player_pause=”off” inner_shadow=”off” parallax=”off” parallax_method=”on” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”off” custom_width_px=”1080px” custom_width_percent=”80%” make_equal=”off” use_custom_gutter=”off” fullwidth=”on” specialty=”off” disabled=”off”][et_pb_fullwidth_header admin_label=”Fullwidth Header” title=”POLICY” background_layout=”light” text_orientation=”center” header_fullscreen=”off” header_scroll_down=”off” parallax=”off” parallax_method=”off” content_orientation=”center” image_orientation=”center” custom_button_one=”off” button_one_letter_spacing=”0″ button_one_use_icon=”default” button_one_icon_placement=”right” button_one_on_hover=”on” button_one_letter_spacing_hover=”0″ custom_button_two=”off” button_two_letter_spacing=”0″ button_two_use_icon=”default” button_two_icon_placement=”right” button_two_on_hover=”on” button_two_letter_spacing_hover=”0″ disabled=”off” saved_tabs=”all”] [\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section admin_label=”Section” fullwidth=”off” specialty=”off”][et_pb_row admin_label=”Row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid”] […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","footnotes":""},"class_list":["post-774","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/terranovawspa.com\/index.php?rest_route=\/wp\/v2\/pages\/774","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/terranovawspa.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/terranovawspa.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/terranovawspa.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/terranovawspa.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=774"}],"version-history":[{"count":1,"href":"https:\/\/terranovawspa.com\/index.php?rest_route=\/wp\/v2\/pages\/774\/revisions"}],"predecessor-version":[{"id":777,"href":"https:\/\/terranovawspa.com\/index.php?rest_route=\/wp\/v2\/pages\/774\/revisions\/777"}],"wp:attachment":[{"href":"https:\/\/terranovawspa.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=774"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}