As a courtesy  please give at least 24 hours notice if canceling or rescheduling your appointment. Appointments canceled or rescheduled less than 24 hours in advance are subject to a cancellation fee of 50% (fifty) of the total services scheduled.  When scheduling an appointment after ONE no show or late cancellation we will require that you guarantee your reservation by providing us with a valid credit card. If you are uncomfortable leaving us a credit card we gladly welcome you on a walk in basis.

Arriving  late-  

Appointment  times  have  been  arranged  specifically  for  you.  Terra Nova wellness spa   will do its best  to  accommodate and honor your  full scheduled  time,  but  if you  arrive  late  your  session may  be  shortened  in  order  to  accommodate  others  whose  appointments  follow yours.     Regardless  of  the  length  of  the  treatment  actually  given,  you  will  be  responsible  for  the “full”  session  booked.     Please  plan  accordingly.    It  is  advisable  to  arrive   10 minutes  in advance of your first appointment  and at least  5 minutes  in advance  of your Subsequent   scheduled  appointment. This is your time and we want to ensure that you get the most out  of it.


In order to ensure that you obtain your desired appointments, we recommend scheduling your appointment as far in advance as possible to ensure availability. To accommodate your desired appointment a credit card is required at the time of booking to guarantee your reservation. Gift Certificates may also be used in lieu of a credit card to hold your appointment. We hold this information as part of our cancelation policies and only make necessary charges  to your account on the date of your scheduled service. Details of our cancelation policy are provided below.

*Please notify us for  any allergies or sensitivities to aromas or ingredients when you schedule your appointment.

Although we offer planned spa packages for your convenience, you are welcome to combine any of our spa and salon services for a custom package that meets your needs.


All prices quoted or appearing in print are starting at and subject to change without notice.

Personal Belongings:

Please leave all jewelry and valuable items at home. Tetra nova wellness spa is not responsible for lost or misplaced items.

Spa Promotions:

Spa specials cannot be used in combination with any other offer, promotions or third part gift certificates.